Privacy and your data

About us and this notice

Northallerton Driveways is a trading name of 360 Media Works Ltd, company number 12691769, registered office Varsity House, C/O A E Scott & Co, Falcon Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3TS. As data controller, it decides how any personal details sent through this website are used. You can reach us about privacy at info@northallertondriveways.co.uk.

The details we ask for

When you fill in the quote form we receive what you type into it: normally your name, phone number, email address and postcode, plus anything you tell us about the driveway job. We use it to answer your enquiry. There are no accounts or logins on this site.

Who else receives your details

Only our own team and the service providers named on this page see your enquiry, and only so it can be dealt with. We do not trade personal data, and we don't let others use it for sales calls.

Why we can use your details

Handling your enquiry is something you have asked for, so we rely on the pre-contract basis, together with our legitimate interest in responding to customers.

How long we keep it

Your details stay on file for a maximum of 24 months following our most recent contact, then they are removed.

Form processing and transfers

Enquiries are collected through a form built by HighLevel (LeadConnector), served from api.leadconnectorhq.com. HighLevel, a US business, stores those enquiries on our behalf as a processor. Your details may therefore be handled in the United States, with HighLevel's data processing terms providing the safeguards for that transfer.

Our web host

We use Cloudflare to host and secure this website, so it processes standard technical information like IP addresses. We don't measure visitors with analytics software or use cookies for tracking or advertising.

Security checks on the form

The form runs Cloudflare Turnstile to check that a real person is sending it. It also fetches supporting files, such as fonts, from its provider's servers. No Facebook or advertising pixel is set up on it.

Information kept on your device

Loading the form gives its provider your IP address and browser details. It then keeps a few things in your browser:

• a short-lived security cookie, __cf_bm, from Cloudflare's bot protection on the provider's domain;
• local storage entries starting v2_ and v3_, which link your enquiry to the page you came from;
• an entry starting form_progress_, which remembers how far you got.

You can delete any of these in your browser settings. More detail is on our cookies page.

Complaints

Please tell us first if something has gone wrong. You can also take a complaint to the ICO, the UK's data protection regulator, at ico.org.uk.

Your data protection rights

You are entitled to request access to your information, its correction or deletion, and to restrict or object to our processing. Contact info@northallertondriveways.co.uk with your request, and a reply will follow within one calendar month.

Revisions

We'll amend this notice when anything material changes, and the revision date will be updated.